What Is Clustering?

FlexSchedule (formerly known as FlexBook) utilized three features to better fit your practice's scheduling needs. These include:

• Flex Nudge
• Clustering
• Merging Operatories

Clustering is a toggle under the 'FlexSchedule' or 'FlexBook' tabs in your Flex settings.

Clustering will show date(s)/time(s) that are 'around' appointments that are already scheduled. This is a tool that can be utilized to eliminate pockets of 'empty space' in a practice's schedule.

For example in my schedule below, with clustering on, the priority times (first times shown) would be prior to Jake Wilson's appointment, or after Lisa Perez's appointment:

Clustering is just one set of factors including, schedule availability, provider availability, Flex nude. All of these factors operate together to ensure priority times are shown first to your patients.

If you have any questions on the material above please comment below or contact Flex Support!
Thank you!