Changing Credit Card Information

As of November 1, 2025:

Flex has a new billing system! Check out the guide linked below to learn how to update your credit card, contact information, download your BAA, and more!

➡️My Flex Subscription: Managing Information and Processing Missed Payments

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We're here to support you as things change. When it's time to update your billing or payment information, Flex makes it easy — so you can stay focused on what's most important to you.

To update your information:

• Simply login at our billing portal site: https://www.billingportal.com/s/flexdentalsolutions

After you log in:

• Select the Payment Methods tab on the left.
• Click Add Payment Method to Enter your card information.
• After new card details are entered, then select Add Payment Method again to Save.

Note: If a recent subscription payment method failed, you'll also need to process the missed payment.

To process a missed payment:

• Go to the Subscriptions tab.
• Scroll down to Related Orders.
• Select the Pay button.
• Next confirm your billing information and card details, then place your order.

The site will confirm that the payment was successful and offer the option to schedule an install — you can ignore this step as you are already a Flex user.

If additional changes are needed, you can use the following sections:

• My Subscription — Add a subscription or upgrade your current plan.
• Address — Update your billing address on file.
• Payment Methods — Edit or remove existing payment methods.
• Account Details — Review or change your account information.

If you don't have your username, have additional questions, or need assistance, you can contact us directly at: [e-mail] or call 833-321-3539 and select option 2 for billing support.

Thank you!