Once you have set up your tracking links (which can be viewed here) you have the ability to view your online scheduling traffic/history on where/when an appointment was scheduled.
After you log in, select the huddle/reports icon, and choose FlexSchedule (formerly known as FlexBook):
Once selected, you can view your traffic by selecting a time range from the drop-down and selecting search:
You can see the following:
- The date the appointment was scheduled
- The patient's name
- Tracking links source
- Appointment Date
- If the patient is new or returning
- Patient's email
- Patient's phone number
- Patient's insurance
You also have the ability to export the report as a csv file for sharing with other departments, marketing, and so on.
If you have any questions on the above material please comment below or contact Flex Support!
Thank you!
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