How Do I Change Communication Preferences?

Flex provides plenty of options when it comes to automation via text and email.
You are able to disable sending for specific operatories, specific patients, or globally on/off.

If you'd like to disable or enable specific communication preferences for individual patients start by searching for your patient:

Once you select your patient, Flex will load the patient profile page.
From here, choose the 'patient reminder settings' icon (cogwheel):

A new window will load giving you the option of enabling or disabling the following four choices:

• Emails
• Text Messages
• Review Requests
• Unscheduled Treatment Reminders

If you have any questions after reading the content above, please contact support or comment below!
Thank you!