Using the Self Check-In Kiosk

Available in version 7.3.0 and above

The self check-in kiosk feature can be implemented in two ways: 

1. Print a QR code to place somewhere in the office. Patients can scan this and check in on their own device. 
2. Provide a patient facing device like a tablet where patients can complete check in

Access: 

1. Click on the QR code button from the Flex landing page

2. Click on Print Preview
   

3. Choose your preferred option: 

4. From your landing page, patients can check-in themselves and their family members, as well as complete any required new patient or health history forms. After check-in, the appointment status in Open Dental updates automatically, keeping the entire team informed.

5. After entering a scheduled patient’s information and selecting "Check In," the system will locate any family members with appointments scheduled for the day, allowing them to check in and complete any required new patient forms or health history updates

Settings: 

Within the server settings, confirmation statuses can be chosen to reflect the patient's movement throughout the check-in process.

➡️For a video walkthrough, view this resource: 🎥Self Check-In Kiosk Intro Video

➡️See how consent forms help streamline check in with our video: 🎥Using Consent Forms on the Self Check-In Kiosk

⚠️Note: The Self Check-In Kiosk works with Advanced Forms, which must be enabled for your office. If you are currently using Legacy Forms, this guide will walk you through how to make the switch: How to Switch from Legacy Forms to Advanced Forms↗️.

You are all set!

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If you have questions, please contact Flex Support.

Thank you!